IMPORTANT NOTE: Services may be impacted in response to COVID-19 (Coronavirus).
Contact agencies or programs listed on this page prior to visiting in person to receive up to date information on their services (eg. wait times, hours of operation etc…).

COVID-19 Information Sources

Service: Financial Relief

Public Comments Reliable sources of information about the COVID-19 Pandemic: 
* City of Barrie COVID-19 Information and City of Barrie Cancellations and Updates  
* Simcoe Muskoka District Health Unit 
* Ontario Ministry of Health  
* Health Canada  
* Public Health Ontario Association 
Toll-Free Phone Numbers 
* Simcoe Muskoka District Health Unit: 1-877-721-7520 or 705-721-7520  
* Health Canada's Coronavirus Information Line: 1-833-784-4397
Address & Map
Barrie, ON
Physical Access Not Applicable
Description (Service) Financial Relief Navigator (FRN) 
* online tool that provides information and help to access emergency benefits, related to COVID-19, including Canada Emergency Response Benefit (CERB), Canada Emergency Student Benefit (CESB), and Canada Emergency Wage Subsidy (CEWS), as well as other benefits and financial relief from governments, financial institutions, utilities, telecoms and internet providers  
* Click here for more information 

Federal Programs

Canada’s COVID-19 Economic Response Plan 
Plan provides programs in the following three areas: 
* Support for Individuals 
* Support for Businesses 
* Support for Sectors 

Support for Individuals Facing a Loss of Income

Canada Emergency Response Benefit (CERB) 
* provides a taxable benefit of $2,000 every 4 weeks for up to 16 weeks to eligible workers who have lost income due to COVID-19 
* CERB is being jointly delivered by Service Canada and the Canada Revenue Agency, in the first step of the application you will be asked some questions to direct you to which option you should use 
* to apply for CERB see Who Can Apply and How to Apply for CERB 
* if you do not have internet access you can apply by calling 1-800-959-2019 or 1-800-959-2041 
Return or Repayment of CERB 
* When CERB was first introduced, the government accepted most applications without checking to make sure that people were eligible  
* Canada Revenue Agency is now checking more closely and if someone received CERB when they should not have, they will have to pay it back 
* CERB is taxable, T4A tax slips on the amount of CERB received will be issued 
* to ensure that T4A tax slips are not issued improperly, the deadline to repay CERB is before December 31, 2020 
For information on how to pay back the CERB, see:  
* Repayment of CERB 
* Paying Back the CERB 
Employment Insurance  
* Employment Insurance applied for online 
* visit Service Canada's website for up-to-date information 
Laid off due to work closures? 
* apply for EI benefits online here, EI Benefits 
Unable to work due to quarantine or sickness? 
* apply for EI Sickness benefits online here, EI Sickness Benefits 

Support for Students

Canada Emergency Student Benefit (CESB) 
* provides emergency financial relief to post-secondary students, and recent post-secondary and high school graduates who are unable to find work due to COVID-19 
* the benefit is for students who do not qualify for the Canada Emergency Response Benefit (CERB) or Employment Insurance (EI) 
* How to Apply for CESB 
Canada Student Loans 
* no payments on student and apprentice loans required from Mar 30-Sep 30, 2020, any pre-authorized debits will be stopped 
* increase in the Canada Student Grant for full-time and part-time students and for Students with Permanent Disabilities and Students with Dependants entering post-secondary school for the school year 2020-21  
* see Canada Student Loans - COVID-19 for details 
* see Ontario Student Assistance Program (OSAP) for Ontario Students  

Support for Seniors

* one-time tax free payment of $300 for seniors eligible for the Old Age Security (OAS) pension, with an additional $200 for seniors eligible for the Guaranteed Income Supplement (GIS)  
* seniors who are already receiving OAS and GIS will receive the one-time benefit automatically and do not need to apply for it, see COVID-19 One Time Payment for more information  
Summary of COVID-19 Benefits for Individuals 

Support for Businesses

The Canada Emergency Wage Subsidy (CEWS) - Support for Businesses 
* subsidy generally covers 75% of an employee's wages for employers of all sizes and across all sectors who have suffered a drop in gross revenues of at least 15% in March, and 30% in April and May. 
* program will be in place for a 12-week period, from March 15 to June 6, 2020 
* Apply for CEWS  
Temporary 10% Wage Subsidy - Support for Businesses 
* three-month measure that will allow eligible employers to reduce the amount of payroll deduction required to be remitted to the Canada Revenue Agency (CRA) 
* Frequently Asked Questions about Temporary 10% Wage Subsidy 
Business Resilience Service 
* guidance on government relief programs to support businesses 
* see Canadian Business Resilience Network for more information 

Provincial Programs

Ontario Ministry of Children, Community and Social Services - COVID-19 Emergency Assistance 
* visit COVID-19 Emergency Assistance for up-to-date information and to apply online 
* Ontario Works can help you with the cost of food and housing if you are in temporary financial need * this includes emergency assistance for those facing financial crisis due to the 2019 novel coronavirus (COVID-19) or other emergency situations (e.g., flood, fire) 
* people who are not currently on social assistance can apply for COVID-19 Emergency Assistance 
Ministry of Education 
The Ministry of Education is providing financial support to parents to assist with the costs of educational resources during school and child care closures as a result of Ontario’s declared emergency to stop the spread of COVID-19 
* visit Support for Families for more information and to apply online 
Parents are eligible for a one-time per child payment of: 
$200 for children aged 0-12, or 
$250 for children with special needs aged 0-21 
Workplace Safety and Insurance Board Ontario (WSIB) 
* if you believe you contracted COVID-19 while at work, you may file a claim to determine if you are eligible for WSIB coverage 
* call 1-800-387-0750 or visit WSIB Benefits for more information 
OHIP (Ontario Health Insurance Plan) 
* Ontario is waiving the three-month waiting period for Ontario Health Insurance Plan (OHIP) coverage, additionally, the province will cover the cost of COVID-19 services for uninsured people who do not meet the criteria for OHIP coverage to ensure that no one will be discouraged from seeking screening or treatment for COVID-19 for financial reasons 
* until further notice, the Ministry requests hospitals provide all medically necessary services to all persons who present at a hospital, regardless of whether the person presents a valid OHIP card, or does not have health insurance under OHIP or another provincial health insurance plan 
* services for uninsured persons should be prioritized consistent with the prioritization of services for insured persons 
* Hospitals should endeavour to collect payment for such services from private insurers, where applicable 
* where payment from private insurers is not available for the services, at a later date, the Ministry, through its agencies, will provide payment to hospitals for both the physician and hospital services provided to all such patients 
* see Ontario News Release for more details 
Service Ontario 
Service Ontario has extended validation to expired and expiringdriver’s licences, health cards, Ontario Photo Cards, licence plate stickers and many more products * people do not need to renew at this time 

Utilities Relief

The Province of Ontario has suspended time-of-use rates for 45 days effective March 24, 2020 
* electricity rates during this time will be held to the off-peak rate of 10.1 cents per kilowatt hour 24 hours a day, 7 days a week, see Ontario News Release 
Ontario Energy Board 
* Time-of-use pricing 
* Electricity disconnection ban extended 
* Low-income programs 
* see Ontario Energy Board COVID-19 Update 
Help for Low-Income Consumers 
Ontario Electricity Support Program (OESP) 
* provides low-income consumers with a monthly on-bill credit to reduce their electricity bill * provides ongoing help 
Low-income Energy Assistance Program(LEAP) 
* provides a one-time grant towards your electricity or natural gas bill if you are behind on your bill and may face having your service shut off* it is for emergency situations 

Telecommunications Relief

* Bell COVID-19 Updates 
* Telus COVID-19 Updates  
* Rogers COVID-19 Updates  
* Fido COVID-19 Updates 
If your telecommunications company is not listed here, check their website or contact them directly to learn of any assistance they may be offering
Service Details
Legal Status (30) Provincial Government ; (40) Federal Government
Areas Served Ontario
Eligibility Varies by program, contact for details
Application Call or visit website or information
Languages English ; French - Reception, Website, Interpretation, Programs, Publications
Fees None
Service Categories Business Financing ~ COVID-19 ; Canada Emergency Response Benefit ; Disaster Recovery Services ~ COVID-19 ; Employment Insurance ~ COVID-19 ; Student Financial Aid ~ COVID-19 ; Undesignated Temporary Financial Assistance ~ COVID-19 ; Utility Assistance ~ COVID-19 ; Wage Subsidy Funds ~ COVID-19

Every effort is made to ensure that the information in this database is accurate, up-to-date and comprehensive. However, Information Barrie cannot assume liability resulting from errors or omissions. Inclusion or omission of a program or service is not a comment on its quality.