Ontario. Ministry of Labour, Immigration, Training and Skills Development. Employment Practices Branch

Site: Central Region West, Newmarket

Service: Ontario. Ministry of Labour, Immigration, Training and Skills Development. Employment Practices Branch, Central Region West, Newmarket

Record #: NKT0571
Last Modified: 12 Jan 2024
Last Full Update: 29 Dec 2023


Office Phone Newmarket Office: 905-715-7020
Toll Free Phone 1-888-299-3138, Newmarket Office
TTY Phone 1-866-567-8893, Employment Standards Call Centre
Fax 905-715-7609
Website www.labour.gov.on.ca


Address & Map
17345 Leslie St
Units 101 & 102
Newmarket, ON
Canada L3Y 0A4
Intersection Leslie St and Davis Dr
Mailing Address 17345 Leslie St 
Units 101 & 102 
Newmarket, ON 
Canada L3Y 0A4
Physical Access Not applicable -- no walk-in service


Description (Service) Administers and enforces the Employment Standards Act, 2000

Guide to the Employment Standards Act, 2000

Provides for minimum terms and conditions of employment:
  • sets out maximum number of hours that can be worked in a day or week, minimum daily, weekly or biweekly rest periods, and rules for overtime pay
  • establishes the minimum wage rates
  • General rates, Oct 1, 2022: $15.50 per hour, increasing to $16.55 per hour Oct 1, 2023
  • Students under 18 years, Oct 1, 2022: $14.60 per hour, increasing to $15.60 Oct 1, 2023
  • establishes vacation pay and paid public holidays -- New Year's Day, Family Day, Good Friday, Victoria Day, Canada Day, Labour Day, Thanksgiving, Christmas Day, Boxing Day
  • prohibits unequal pay for equal work on the basis of sex
  • prohibits discrimination on bases such as sex, age or marital status in employer-provided benefit plans
  • establishes entitlement to various categories of leave such as sick leave, pregnancy and parental leave, caregiver leave, or personal emergency leave
  • 8 days unpaid emergency leave per calendar year (3 days for personal illness; 3 days for family responsibilities such as illness of child or spouse; 2 days for bereavement leave)
  • forbids lie detector testing
  • obliges employers to provide notice of termination or pay in lieu
  • obliges employers to provide severance pay to terminated employees when applicable
  • permits retail store workers to refuse work on Sunday and public holidays under particular circumstances
  • protects the rights of domestic workers and homeworkers

Service Details

Legal Status (30) Provincial Government
Hours Mon-Fri 8:30 am-4:30 pm
Areas Served Simcoe County ; York County
Eligibility Employees, including temporary foreign workers, or employers
Application No walk in service ; call for information ; online information or claim filing at www.labour.gov.on.ca/english/es/forms/claim
Languages Other - Other languages may be available
Fees None


Service Categories Labour Standards and Practices ; Occupational Health and Safety ; Provincial/Territorial Government Departments ~ Labour Issues