Directory of Community Programs and Services in Barrie Ontario

Ontario. Ministry of Long-Term Care

Site: No physical address

Service: Long-Term Care Family Support and Action Line

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Record #: ONT00057
Last Modified: 17 Jul 2025
Last Full Update: 03 Oct 2024

Contacts

Toll Free Phone 1-866-434-0144
E-Mail mltc.correspondence@ontario.ca
Website www.ontario.ca/page/long-term-care-home-complaint-process

Addresses

Address & Map
438 University Ave, 8th Fl
Toronto, ON M7A 1N3
 
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Physical Access Not Applicable

Description

Description (Service) Government service concerning long-term care homes in Ontario * handles concerns and registers complaints about long-term care homes * initial calls or written complaints are answered by ACTION Line staff * callers can also have their complaints forwarded to an Independent Complaints Facilitators

Handles urgent and non-urgent complaints

Service Details

Legal Status (30) Provincial Government
Hours Daily 8:30am-7pm
Areas Served Ontario
Boundaries Ontario
Eligibility People with concerns or complaints about an Ontario long-term care home
Application Call
Languages English ; French
Fees Free

Subjects

Service Categories Adult Residential Facility Complaints ; Long Term Care Ombudsman Programs ; Provincial/Territorial Government Information Services ~ Long Term Care Issues
Every effort is made to ensure that the information in this directory is accurate, up-to-date and comprehensive. However, Information Barrie cannot assume liability resulting from errors or omissions. Inclusion or omission of a program or service is not a comment on its quality.