Directory of Community Programs and Services in Barrie Ontario

Barrie. Municipal Office

Site: Barrie - 70 Collier St

Service: Service Barrie

Record #: BAR1330
Last Modified: 01 Feb 2024
Last Full Update: 15 Jun 2023


Public Comments Anne Street Bridge Replacement
A new bridge will be constructed at the crossing of Anne Street over highway 400. The existing crossing will be closed from Edgehill Drive to Donald Street for the full duration of construction. Click here for more information.
Office Phone 705-726-4242, Service Barrie
After Hours Phone 705-726-4242, press zero for emergency assistance; appropriate on-call staff will assist you
Fax 705-739-4237
Social Media Facebook Facebook:
Twitter Twitter:
Primary Contact Kristi Fishpool, Manager, Customer Service; Phone: 705-739-4220 ext 5455; Email:


Site Location Service Barrie Counter is located on the 1st Floor of City Hall
Address & Map
City Hall
70 Collier St
Barrie, ON
Canada L4M 1G8
Intersection Mulcaster St and Collier St
Mailing Address PO Box 400 
Barrie, ON 
Canada L4M 4T5
Physical Access Fully Accessible


Description (Service) Customer Service Contact Centre providing the public with a central place to obtain information or direction for City related concerns

Contact Service Barrie to:
  • pay - taxes, water bills, parking tickets
  • purchase - transit passes, parking passes, garbage tags, waterfront parking passes, community garden plots, commemorative trees and benches, subdivision papers/map, zoning compliance letters
  • pick-up- recycling containers, organics (green) bins, Community Information and Waste Reduction calendar, pre-ordered engineering drawing and City of Barrie pins
  • book - City Hall tours, art displays for City Hall, marriage licence appointments, commissioning services
  • request - sewer and sanitary device drawings, construction projects and capital plan information, information about Operations Services (e.g. Communities in Bloom, winter control, street sweeping)
  • submit- Barrie Transit comments, complaints, applications for specialized transit use, building permit inspections, building and zoning complaints, request for permitted use forms, reports of graffiti, Operations service requests (e.g. potholes, dead tree replacement, street lights out)
Visit Service Barrie Online to submit detailed service requests, report a pothole and other concerns, receive real-time updates, and be notified when a service issue has been resolved. In addition, citizens can now apply directly online for pre-approved payment plans and more. Additional services will be added regularly.

Service Details

Legal Status (10) Local Government
Hours Phones: Mon-Fri 8 am-5 pm
Counter: Mon-Fri 8:30 am-4:30 pm
Areas Served Barrie
Eligibility No restrictions
Application Call, email or drop-in
Languages English
Fees None

Every effort is made to ensure that the information in this directory is accurate, up-to-date and comprehensive. However, Information Barrie cannot assume liability resulting from errors or omissions. Inclusion or omission of a program or service is not a comment on its quality.