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Barrie. Municipal Office

Site: Barrie - 70 Collier St

Service: Water/Wastewater Assistance Program

Office Phone Office: 705-726-4242
After Hours Phone press zero for emergency assistance; appropriate on-call staff may assist you: 705-726-4242
TTY Phone 705-792-7910
Fax 705-739-4243
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Primary Executive Michael Prowse, Chief Administrative Officer; Phone: 705-726-4242 ext 4368
Address & Map
70 Collier St
70 Collier St
Barrie, ON
Canada L4M 1G8
Mailing Address P.O Box 400 
Barrie, ON 
Canada L4M 4T5
Physical Access Fully Accessible
Description (Service) Provides financial assistance to low-income households in Barrie, to help offset water/wastewater bill costs.

Successful applicants will be credited a portion of their water/wastewater bill back to them.

The credit provided will not exceed 40% of the total water/wastewater bill to a maximum of $60 per billing cycle.
Service Details
Hours Mon-Fri 8:30 am-4:30 pm
Eligibility Permanent, full-time principal resident with a current residential water and wastewater billing account.
  • The account must be in the applicants name.
  • The application pertains to a principal residence that the applicant either owns or rents.
  • A principal residence is defined as the main location where the applicant lives.

The applicant's total household income must fall into one of the following limits, before tax:

Number of people living at the residence and Household income before tax

1 ----- $ 25,921

2 ----- $ 32,270

3 ----- $ 39,672

4 ----- $ 48,167

5 ----- $ 54,630

6 ----- $ 61,613

7 ----- $ 68,598

Each additional person +$6,985

Amounts are based on the Government of Canada's 2020 low-income cut-offs (LICOs) and are subject to change.
Application Fill out an application form. Physical copies are also available at Service Barrie (City Hall, 70 Collier St.)
Submit your completed form:
  • by email to
  • in person to Service Barrie (City Hall, 70 Collier St.)
  • by mail to City Hall, 70 Collier Street P.O. Box 400, Barrie, ON, L4M 4T5

Applicants will receive an email or a letter that confirms approval, or reasoning why the application was denied. If approved, the credit will be applied to the next water/wastewater bill.
See website for FAQs.
Languages English
Fees None
Service Categories Utility Assistance

Every effort is made to ensure that the information in this directory is accurate, up-to-date and comprehensive. However, Information Barrie cannot assume liability resulting from errors or omissions. Inclusion or omission of a program or service is not a comment on its quality.