Directory of Community Programs and Services in Barrie Ontario

Kids Help Phone

Site: Administrative Mail Address

Service: Crisis Text Line

Record #: MET1823
Last Modified: 22 Feb 2024
Last Full Update: 16 Feb 2024


Office Phone 416-586-5437, Administration
Crisis Phone 686868, Youth text CONNECT or PARLER ; 741741, Adults text WELLNESS or MIEUX
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Address & Map
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Intersection University Ave and Dundas St W
Mailing Address 439 University Ave 
Suite 300 
Toronto, ON 
Canada M5G 1Y8
Physical Access Not applicable


Description (Service)

Support and information in any type of crisis by trained volunteers crisis responders

  • youth text CONNECT or PARLER to 686868
  • available in English and French
  • does not provide medical advice
  • text or Messenger also available on website


In partnership with Wellness Together Canada, adults 25 years and older, text WELLNESS or MIEUX to 741741 until April 2; closing permanently April 2, 2024

Access to culturally sensitive counselling (dependent on crisis responder availability)

  • individuals who identify as Indigenous can ask to be connected with a First Nations, Inuk or Métis crisis responder by texting FIRST NATIONS, INUIT, OR METIS to 686868, or message through Facebook Messenger
  • individuals who identify as African, Caribbean, Black or part of the Afro-diaspora can text RISE to 686868, or message through Facebook Messenger

Service Details

Legal Status (50) Non Profit

Mon-Sun 24 hours

Areas Served Canada ; Ontario
Boundaries Canada
Eligibility Ages: 5 year(s) and up 
Open to all youth in crisis 
Residency Requirements: Canada

Text CONNECT (English) or PARLER (French) to 686868
Until 2 April, 2024, adults 25 years and older text WELLNESS (English) or MIEUX (French) to 741741; closing permanently April 3, 2024

Languages English, French
Fees None

Every effort is made to ensure that the information in this directory is accurate, up-to-date and comprehensive. However, Information Barrie cannot assume liability resulting from errors or omissions. Inclusion or omission of a program or service is not a comment on its quality.